Suppliers will now have a dedicated space for notes and comments in each WR. The ability to “tag” other users via the note section will enable quick and easy communication. Available on web platform and mobile app.
Warranty Automations
Assets under warranty / service agreement, can now be automatically nominated to the assigned supplier on approval.
Asset Prompt
Users will now be prompted to add active assets when creating / approving work requests. Based off the Location / Subcategory selected, asset can be easily included in the request.
Bug Fixes
QR sign in now visible in WR for Supplier Admin users.
Supplier ETA will no longer flag red if correct date is entered.
Resolved auto sign out issue (app).
Asset prompt now hidden after asset has been added.
CA / CC user types no longer receiving weekly insurance reports.
Improvements
Introduction of reply button (tagging).
Increased filtering options added (centre / assignee and WR type).
Increased visibility of asset warranty status pills.
Single contact introduced when tagging Ticked Off Support.
Landlord Request type now included in reporting (CSV / PowerBi).
Increased filtering for Supplier Fast Payment (TOA only).
