How to Customize Ticked Off's Service to Work with Your Existing Workflow

Managed service providers play a crucial role in retail, providing valuable solutions to streamline operations and enhance efficiency. The best provider (obviously!) is Ticked Off, which offers a powerful managed service app specifically designed to address the unique needs of retailers. 

This article will explore integrating Ticked Off's customization features into your existing workflows. 

Customization in Retail Workflows: 

In the dynamic world of retail, businesses face many needs and challenges regarding their daily operations. From managing multiple locations to coordinating maintenance and repair tasks, retailers require workflows that are tailored to their specific requirements. This is where customization becomes paramount. 

Customization in retail workflows can significantly improve efficiency in maintenance and repair operations. By aligning processes with the unique characteristics of each task, asset, or location, retailers can minimize downtime, reduce costs, and ensure optimal performance. 

Whether managing scheduled maintenance, responding to repair requests, or coordinating with contractors, customization enables retailers to streamline their operations and achieve greater productivity. 

Ticked Off's Managed Service App: Key Features: 

To address the customization needs of retailers, Ticked Off offers a comprehensive managed service app with a range of critical features. These are specifically designed to enhance efficiency, improve visibility, and optimize workflows. Let's explore some of the notable features: 

Contractor Performance Management: Ticked Off's app provides a robust system for managing and evaluating contractor performance. Retailers can track metrics such as response time, completion rates, and feedback, ensuring they have reliable and high-performing contractors. 

Automated Contractor Management: With the app's automation capabilities, retailers can seamlessly manage contractor assignments, work orders, and service requests, including automatic warranty management. The app streamlines communication, reduces administrative tasks, and ensures a smooth workflow throughout the maintenance and repair process. 

Power Bi Reporting: Ticked Off's app offers robust reporting capabilities through integration with Power Bi, one of the most powerful reporting tools available. Retailers gain valuable insights and data visualizations, enabling them to make informed decisions at speed, identify trends, and optimize resource allocation. 

Site-Specific Safety Audits: Safety is paramount in the retail environment. Ticked Off's app simplifies workplace health and safety by providing site-specific safety audits. Retailers can identify hazards, take immediate action, and track safety trends to create a secure working environment for employees and customers. 

These key features empower retailers to customize their maintenance and repair workflows, enabling them to adapt to their unique needs and challenges effectively. 

Workplace Health and Safety: Simplified! 

Maintaining a safe and secure work environment is paramount in the retail sector. Ticked Off's managed service app goes beyond streamlining maintenance and repair operations; it also simplifies workplace health and safety processes and allows instant access to specialist contractors to fix important or critical issues. This avoids simple jobs spiraling into a legal minefield of compliance and safety drama and cost. 

With the app's integrated safety features, retailers can eliminate cumbersome paperwork and manual documentation. The app provides a digital platform for hazard identification, allowing employees to report potential risks or safety concerns easily. This streamlined process ensures immediate action can be taken to address any hazards promptly. 

Moreover, Ticked Off's app enables retailers to track safety trends over time. By analyzing the data collected through safety audits and incident reports, retailers can identify patterns, implement preventive measures, and continuously improve their safety protocols. This proactive approach helps create a safer work environment for employees and minimizes the risk of accidents or incidents. 

By simplifying workplace health and safety processes, Ticked Off's managed service app enhances efficiency and demonstrates a commitment to employee well-being and customer satisfaction. Retailers can confidently (and cost-effectively) prioritize safety and ensure compliance with industry regulations, all within a user-friendly and intuitive digital platform. 

Complete Customizability: A Closer Look 

Ticked Off recognizes that each retailer has distinct requirements for maintenance and repair operations. Therefore, the app offers full customizability to cater to these specific needs. Retailers can tailor the app to their desired workflows, configuring it to align with their unique processes and organizational structure. 

Moreover, Ticked Off's reporting options allow customization for different stakeholders. Whether it's the CEO, CFO, or operations team, the app provides reporting features that can be tailored to deliver the relevant data and insights required by each stakeholder. This customization ensures decision-makers have the information they need to drive strategic initiatives and optimize resource allocation. 

The Power of Integration: 

Ticked Off's app integrates seamlessly with various platforms and services, enhancing its scalability and customizability. Integration with Microsoft Azure and Power BI reporting enables retailers to leverage the power of these technologies, further empowering their maintenance and repair operations. The integration capabilities provide a comprehensive ecosystem that supports data analysis, decision-making, and seamless collaboration. 

Full Integration With Contractor Database: 

Managed Services are becoming the norm for driving efficiency in the repairs and maintenance function. Ticked Off provides access to our database of vetted and approved contractors across the entire country who in turn provide specialist knowledge and skills at a fraction of the cost of hiring in-house and with more credibility than a freelancer. 

This advanced integration works like Uber by connecting professionals with clients to get work done faster and to a higher quality. Before hiring, you can view the feedback and ratings given to contractors to make sure they are a fit before committing to the service, in one simple-to-use app. 

Pricing and Contract Flexibility: 

Ticked Off Managed Services offers pricing and contract flexibility to accommodate the varying needs of retailers. We believe in providing transparency and simplicity regarding pricing structures and contracts. 

With Ticked Off, retailers benefit from a no-lock-in contracts policy. This means long-term commitments are non-existent, and you can adjust your service engagement as needed. Whether scaling up or down, retailers can easily align their maintenance and repair services with their business requirements. 

Ticked Off follows a "pay for what you use" model. This means that retailers only pay for the services and features they actively utilize, ensuring cost-effectiveness and eliminating unnecessary expenses. This flexible pricing approach allows retailers to optimize their budget allocation and invest in services that directly benefit their operations. 

Furthermore, Ticked Off simplifies the billing process by consolidating multiple invoices into a single bill. This streamlined approach reduces administrative complexity, making it easier for retailers to manage their financial transactions and track maintenance and repair services expenses. 

By offering pricing and contract flexibility, Ticked Off demonstrates its commitment to meeting the unique needs of retailers and providing a tailored and cost-effective solution for their maintenance and repair operations. 

We welcome a discussion about how Ticked Off can be customized to your business and workflows to reduce operational overhead.