The Benefits of Partnering with A Maintenance and Repair Company That Has a Nationwide Network of Contractors

Facility management is challenging enough, but when you have many branches across the country, managing the many assets across each location can be a logistical nightmare. 

As your company grows and adds more locations, the volume of maintenance and repairs required to keep HVAC systems, lighting, refrigeration, and safety systems operating smoothly also increases. 

However, lighting systems still need to light the way for your customers, HVAC systems need to deliver a comfortable environment, and safety is always an ongoing concern. And then the plumbing still needs to keep flowing and the floors must be kept clean. 

For most organisations, maintaining the facilities completely in-house is simply not a practical solution, especially with the labour shortages currently plaguing the nation. 

So, what's the answer? 

Most businesses put up with contractors who are available, rather than good or even the right price. Which usually ends up being more expensive. 

For most, partnering with a managed services partner that provides transparency through live reporting and that is connected to a nationwide network of contractors is one solution that ticks all the boxes. Keep reading to learn more about how partnering with a well-connected managed service can benefit your organisation.

Faster Response Times 

Equipment downtime is a challenge every business will face, but being connected to contractors all over the nation can make dealing with breakdowns a lot more efficient. 

With a multitude of skilled professionals—from plumbers to electricians, HVAC technicians, specialised repairmen, and more—spread across the land, your maintenance requests will be centralised and streamlined, with you in full control using our specialised software. 

Thanks to the national coverage of a well-connected managed services provider, you can quickly access plumbers, HVAC technicians, electricians, or whatever trade you need through one central partner. Quick response times ensure minimal interruption and your business running at peak operation, no matter the location.  

Consolidated Services 

One of the standout benefits of partnering with a nationwide managed services company for asset management is the convenience of consolidated services. 

Your asset management person or team no longer must spend hours researching and liaising with individual local providers for each facility or asset. Instead, all your HVAC, electrical, plumbing, and other service needs are channeled through one company. 

This manager then spearheads your repairs and preventive maintenance, promptly identifying the best affiliate from their national network based on your specific location and need. 

We’re known for getting the job done, not just sticking to the contract. We can even organise the difficult jobs that normally can take hours to find a specialist. 

In short, it’s a single solution for all your maintenance activity, reporting, and information, saving you precious time and resources. 

Cost Savings 

How a service will affect the budget is often a deciding factor for businesses researching their managed service options, and that's where nationwide maintenance backed with sophisticated and easy to use tracking software can stand out from a cost perspective. 

An extensive network of available contractors means a managed services company like Ticked Off can offer competitive pricing that local providers may struggle to match. They can leverage the large pool of contractors in their network to negotiate better rates. Plus, with streamlined invoicing and the ability to cater to multiple locations at once, you're likely to see a reduction in the overall cost of ownership. 

Further cost advantages are available through Ticked Off because they put their clients in the driving seat so they are always in control. One simple app provides reports, warranty, history, and live reporting on repairs. 

You are never locked into a long-term contract. Inflexible contracts often result in paying for more than you need because of a downturn in the market, or suffer a shortfall during peak trading seasons like Christmas and Easter.  

An inflexible contract means it’s difficult to find a medium ground where you have access to every service you need during every market cycle. Ticked Off managed services provides infinite flexibility by allowing your team to quickly adjust requirements on the fly according to what the market dictates. 

Consistent Quality 

In many retail operations, maintenance managers often lack experience in the fields and trades they are required to oversee. It may have even be thrust upon them because they were competent, and could “get things done.” This inexperience though, can result in repairs and maintenance that are not up to a high standard because of a tendency to use whoever is available.  

A connected managed service eliminates this issue because they understand what constitutes fair value and only work with providers who deliver consistent quality. 

Ticked Off’s platform delivers transparent, live reporting on key metrics, including performance and contractor reviews so you know you’re only getting the best. So, whether you need a plumber in one city or an electrician in another, you can expect a high standard of quality work through consistent checks and balances across every job.  

This inbuilt uniformity simplifies asset management and delivers a better experience for your clients across the nation. 

Reduce Risk Exposure 

Licensing requirements can often be a tangled web for facility maintenance managers to navigate, especially when their operations span multiple states and local governments. 

The diversity in licensing rules from one area to another can make it challenging to ensure contractors meet all the necessary license prerequisites for property maintenance tasks. 

That's where a national property maintenance service provider comes in handy. Your nationwide partner stays on top of varying licensing requirements for different states or municipalities, relieving you of this burden. This strategy simplifies the process of placing work orders for jobs that call for a specific license to comply with local regulations. 

The increased focus on safety reduces your risk of liability, protecting your business from potential accidents, injuries, and legal recourse. In the maintenance and repair industry, where the work can sometimes involve high-risk tasks, partnering with a company that prioritises safety gives you an added layer of security. 

Increased Accountability 

Choosing a nationwide maintenance and repair company adds an additional layer of accountability. These companies provide performance metrics and reporting, ensuring that contractors are held to high standards. 

It's not just about getting the job done; it's about getting it done right, on time, and with a single bill. With measurable performance metrics, any issues can be identified and resolved promptly and efficiently. This approach holds contractors accountable and guarantees a higher standard of service delivery for your peace of mind. 

Enhanced Customer Service 

Last but certainly not least, partnering with the right nationwide maintenance company leads to a superior customer experience. These companies offer dedicated account management, giving you a single point of contact for all your needs. 

From responding to service needs to handling invoicing, your account manager is there to ensure smooth sailing. This hands-on approach makes it easier to manage your maintenance services and fosters a better relationship between you and your service provider. When all is said and done, it’s about delivering excellent service and creating happy clients across the nation. 

Join the Ticked Off Revolution

Ready to transform your maintenance management process? Get started with a Ticked Off demo and see how our managed services can help you reduce financial waste and increase efficiency with one simple solution. 

With our services reaching every corner of Australia and New Zealand, we're ready to serve your 24/7 requirements. From asset management to repairs and maintenance, our services are designed to make your operations hassle-free.

Experience the power of simplicity and efficiency – all with Ticked Off Managed Services.