We know it’s been a bit longer than usual since our last update, but we promise the wait was worth it—consider this a double feature to make up for it! Our team has been building some exciting new features and enhancements to make your life a little easier.
As always, we love hearing your suggestions, so please keep them coming!
Cheers,
The Ticked Off Team
New Additions ✨
Automating supplier Milestone emails – Phase 2
- Supplier Milestone emails for a 15th Nomination are now automated. These emails are customised based on the results of a Suppliers platform usage. The tracked metrics include:
- Acceptance of jobs
- Uploading costs and invoices to the platform
- Providing completion photos and relevant documents
- Signing into Sites correctly
- Meeting SLA requirements
Department Store data management
- The Department Store Database now exists within Ticked Off. This feature is used when creating new locations, and the improved functionality ensures uniform and accurate information display for store-in-store locations.
Supplier Profile Additions
A number of additions have been made to the Supplier Profile Page to ensure easier access to information.
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When viewing a Suppliers Profile, page there is a new section labelled “Assets Under Warranty”. This will display a list of all assets for which they are the designated Warranty Supplier. This helps to maintain easy access to asset information for Super Admin Users and Ticked Off Admin.
Document Preview Windows
- We have introduced a Document Preview functionality. Files that have been uploaded to the Ticked Off platform will now open in a pop-up window, allowing users to preview the document before downloading it from the platform. This ensures all users are able to more efficiently view and accurately store relevant documents.
Ability to save documents / logo against a supplier:
- There is a new section labelled “Supplier Documents” on the Supplier Create/Edit pages. Ticked Off Admin (TOA) / Super Admin users will have the ability to save documents here relating to this supplier.
- All documents added at this screen will also be added to Files & Links. Any changes to documents can be made from either tab, enabling more efficient management of documents, such as service agreements and warranties, and allowing suppliers to display their logo within the Ticked Off platform.
- When adding a new document, the following fields will be required:
- Document Name (Mandatory)
- Add document (Mandatory)
- Notes (Optional
Updates to Supplier: Responsible Users:
We have made a range of improvements to the Responsible Users function. These ensure greater ease of use and flexibility. Key changes include:
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Ability to assign multiple Responsible Users to a Work Request
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Ability to assign from list view / view screens
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No longer mandatory when accepting requests
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When a Supplier User signs into Site, they will be auto-assigned to the relevant request.
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User assigned to a quote will display on the list view
Improvements 🏗️
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Supplier acceptance / attendance comments now also display in the Supplier Notes section of a request. Any notes that a Supplier adds at acceptance of a job, or as part of their attendance, will now be automatically added to the main notes section in that Work Request. This ensures greater visibility for all users and improves communication between Client and Supplier.
- Tagging notification settings are now consolidated under one option. All notifications relating to a user being tagged in notes are now enabled/disabled under the one setting. This will ensure that all relevant tags are flagged for users and minimise confusion for users managing their own notification settings.
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Changes to QR sign in screens. We have re-designed the QR Sign In screens to be clearer and easier for Suppliers and Sub Contractors to sign in and out correctly., and access the relevant Work Request information. You can read more on the Knowledge Base article here.
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Rich text formatting for Work Request descriptions has been extended to Programmed Requests descriptions. This ensures that complex descriptions are more effectively recorded and communicated.
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The error message displayed on the “Expired Confirmation Link” page now includes the “Resend” link. This will provide greater clarity to new users attempting to activate their account, and simplify the process of requesting a new link.
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Invoices tab updates: Under the Invoices tab, only Suppliers and Brands who have an invoice to be processed will populate in their respective dropdown menus.
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Category, Sub-Category and Status have been removed as columns within both the Supplier and the Brand Invoice tabs.
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A “% Difference” column has been added, which is colour coded to easily flag the difference between a brand cost and a supplier cost.
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Bugs 🐞
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Brand Logos not displaying in parts of the Ticked Off platform: Fixed an issue where Brand logos were not displaying on the Work Request list view.
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Unable to bulk edit Programmed Requests: Resolved an issue affecting bulk edit functionality via CSV upload. This is now behaving as expected.
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Work Request description formatting error: An error where the incorrect font colour was displaying in WR descriptions has been fixed. This setting has now been locked.
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Fast payment metrics failing to recognise Suppliers accepting an approved Quote: Resolved an issue so that this no longer impacts a Suppliers eligibility for Fast Payment