The Advantages of Using A Centralised Platform To Manage All Maintenance And Repair Requests Across Multiple Locations

In the highly demanding world of facilities management, your maintenance management team may often find themselves overwhelmed without the right tools. Downtime, maintenance costs, and reactive maintenance approaches can add to the burden, eating into your bottom line. 

However, one of the key benefits of a centralised platform to manage maintenance and repairs is to alleviate the pressures of keeping so many balls in the air at once. 

A managed services platform is a powerful software solution that centralises, optimises, and streamlines maintenance operations because it provides world-class management software and access to thousands of contractors to execute your requests with highly specialised skills. 

Whether you're handling asset maintenance, scheduling preventive maintenance tasks, or managing work orders, Ticked Off's platform can significantly enhance your maintenance strategy. Keep reading to discover even more benefits. 

What is a Managed Services Solution 

Ticked Off's Managed Services Solution is a centralised platform designed to streamline all aspects of your company's maintenance operations. Whether you maintain a single outlet or have multiple outlets across the country, you can create a hands-off approach to maintenance that includes work order management, asset management, and strategic maintenance scheduling. 

The Advantages of Ticked Off's Centralised Platform

One of the key benefits is the capacity to save time and reduce costs, but the benefits don't stop there. With maintenance information at your fingertips, your team can quickly assess and act on maintenance requests or unexpected equipment breakdowns. Here are even more benefits that make a managed service like Ticked Off a valuable business partner.   

1.  Track Maintenance in Real-Time 

Use Ticked Off's CMMS to centralise and track maintenance tasks in real time. Your management team gets access to a comprehensive dashboard providing a clear, detailed view of maintenance metrics. 

There is virtually no learning curve, making it an invaluable tool for any maintenance manager of any experience level. 

Managed Services empowers your maintenance manager to automate routine tasks, optimise the maintenance schedule, and manage maintenance requests effortlessly. 

By moving away from reactive maintenance strategies, such as run-to-failure, towards a more proactive and preventive approach, Ticked Off's software and managed solution will extend the assets' lifespan and significantly reduce downtime and associated costs. 

2.  Automate Preventive Maintenance work 

With Ticked Off, you can easily automate preventive work, create and manage work orders, and keep track of asset maintenance. As a result, your maintenance team can address potential issues before they evolve into significant problems. 

Ticked Off's CMMS software can also improve your maintenance schedule. This software solution facilitates the creation of maintenance schedules that align with your team's workload and the specific needs of each piece of equipment. 

Moreover, this centralised platform enables your maintenance manager to easily share information, assign maintenance tasks, and evaluate the team's productivity. This leads to improved maintenance practices, less reactive maintenance, and a more proactive approach to keeping your equipment in top shape. 

3.  Increased Productivity

A real-time dashboard is a powerful tool for increasing productivity. It provides a clear overview of all ongoing tasks, maintenance schedules, work requests, and maintenance KPIs, all accessible at a glance. 

Heightened visibility and easy access to information reduce time wasted searching for information or figuring out what must be done next. 

Streamlining and automating various maintenance tasks frees your maintenance team to concentrate on more complex, value-adding tasks. Your team can spend more time working on tasks that improve the facility's condition and less time on administrative work. The result is a significant boost in productivity. 

Additionally, the system's ability to prioritise tasks based on their urgency and impact allows your team to work more effectively. It helps to identify the most critical maintenance tasks and ensure they're prioritised, reducing the chances of overlooking important tasks. 

4.  Proactive Maintenance

Traditional maintenance strategies, such as run-to-failure or reactive maintenance, often lead to unexpected downtime and high repair costs. By contrast, proactive or preventive maintenance aims to eliminate the costs and stress associated with random malfunctions or catastrophic failure. 

With Ticked Off's centralised platform, your team can schedule maintenance tasks and inspections based on equipment usage or time intervals to ensure that all equipment is maintained or replaced at the end of its service life. 

Data collated by the system can be used to schedule regular maintenance. This is not only more cost-effective but also helps extend the life of your equipment. 

By centralising all of this data, Ticked Off's platform ensures that your maintenance team has everything they need to know who to call and when for every maintenance task, from keeping the floors clean and polished to ensuring the HVAC system in every outlet is always functional. 

5.  Improved Communication

Human error is common in decentralised systems that use a loosely connected collection of spreadsheets and Post-It notes. Communication breakdowns are common and costly. A centralised system eliminates the possibility of plumbers showing up for electrical work. 

When a work order is created within the CMMS, the system can deliver a checklist of requirements and parameters for the job. As a result, tasks are always matched with the right professionals. 

The platform also allows for real-time updates on work order status. A contractor can instantly verify when the work is complete and upload photo verification for compliance.  Whether it's routine maintenance, emergency repairs, or a major project, everyone involved is kept on the same page. 

Finally, Ticked Off's managed service allows administrators to attach important documentation, such as manuals and warranty information, to each asset or work order. This feature ensures that technicians have all the necessary information at their fingertips, enabling them to perform their work more efficiently and accurately. 

Are You Ready to Transform Your Maintenance Management? 

Are you ready to optimise your maintenance operations, save time and money, gain a competitive edge, and stay ahead of your competition? We're confident that Ticked Off's managed service can do all that and more for your business. 

Our dedicated team is ready to help you get started. Contact us now to start your journey towards better, more efficient maintenance management. 

We look forward to helping you achieve your maintenance goals!